How can we help?
Answers to common questions about the Awakening Camp app and website, and how to reach a real person when you need one.
Frequently asked questions
How do I create an account?
To create an account:
- Open the Awakening Camp app
- Tap on "Sign Up" button
- Enter your email, username, and password
- Verify your email address
- Complete your profile to get started
If you encounter any issues, please contact our support team at palmies@pm.me
How do I reset my password?
To reset your password:
- Go to the login screen
- Tap "Forgot Password?"
- Enter your registered email address
- Check your email for a reset link
- Follow the instructions to create a new password
If you don't receive the reset email within a few minutes, check your spam folder or contact us at palmies@pm.me
How do I find events and retreats?
Finding events is easy:
- Navigate to the "Events" tab in the app
- Browse featured retreats and upcoming events
- Use filters to search by location, date, or type
- Tap on any event to view full details
- Save favorites by tapping the bookmark icon
You can also explore the interactive map to discover events near you.
How do I connect with healers and practitioners?
To connect with healers:
- Go to the "Healers" section
- Browse profiles of yoga teachers, therapists, and coaches
- Filter by practice type, location, or experience
- View detailed profiles including credentials and offerings
- Contact them directly through the app
How do I post in the community?
Sharing with the community:
- Navigate to the "Posts" section
- Tap the "Create Post" button
- Write your message or share your experience
- Add images if desired (optional)
- Tap "Post" to share with the community
You can also comment on and like other members' posts to engage with the community.
How do I access video courses?
To access our video courses:
- Go to the "Courses" tab
- Browse available courses on meditation, yoga, and spirituality
- Tap on a course to view details and curriculum
- Watch video lessons at your own pace
- Track your progress through the course
How do I update my profile?
To update your profile:
- Tap on your profile icon
- Select "Edit Profile"
- Update your photo, bio, location, and interests
- Add your spiritual journey and practices
- Tap "Save" to update your changes
Is the app free to use?
Yes. Awakening Camp is free to download and use. You can:
- Create a profile and connect with the community
- Browse events, retreats, and healers
- Post and engage with community content
- Access many free courses and resources
- Join our Telegram and WhatsApp groups
Some premium courses or events may have associated costs set by their creators.
How do I report inappropriate content?
We take community safety seriously. To report content:
- Tap the three dots menu on the post or profile
- Select "Report"
- Choose the reason for reporting
- Add additional details if needed
- Submit the report
Our team will review reports promptly. For urgent matters, email us directly at palmies@pm.me
How do I delete my account?
If you wish to delete your account:
- Go to Settings in your profile
- Scroll to "Account Settings"
- Tap "Delete Account"
- Confirm your decision
Please note: This action is permanent and cannot be undone. All your data, posts, and connections will be permanently deleted.
Alternatively, you can contact us at palmies@pm.me to request account deletion.
Something not working?
Before contacting support, try these quick fixes:
- Make sure you have the latest version of the app
- Check your internet connection
- Close and reopen the app
- Clear the app cache in your phone settings
- Restart your device
If the problem continues, email us at palmies@pm.me with a short description and your device model.
About the app
iOS and Android
Available on the App Store for iPhone and iPad, and on Google Play.
Community
Connect with spiritual seekers worldwide.
Features
Events, courses, healers and more.